In some cases, the Fee Update will fail to download the current fees.
This can be due to permissions on your computer/security suite which do not allow FTP access.
To workaround this problem you need to manually download the fees and skip this step, see below:
1. Download http://www.medilink.com.au/CurrentFees.zip
2. Extract the contents to C:\MEDILINK32BNT\FEES. For example, you will have a C:\MEDILINK32BNT\FEES\MBS_MONTHYEAR folder.
3. In the Fee Importer, click Skip at the Download Fees step.
4. Wait for all of the tick boxes, and then close.