Helpdesk

1.  Bring up patient or click appointment and click PVM Medicare button 

or Online>>OPV – Medicare from menu.

2.  You can select a provider and date of service if you wish. 

To perform concession validation you should also tick the CEV tick box. 

Note | they must have a valid concession card filled out in the patient details screen.

3.  Click PVM Medicare to perform verification.

4.  Wait for the process to complete. When it has, the messages in the middle will change depending on the outcome. 

In some cases you will be able to update the patient details using the return information by pressing Update Medilink. 

We recommend reviewing these changes though rather than being in the habit of always clicking Update Medilink (which is unnecessary if there is no advice suggesting any changes).