There are 2 basic types of refunds:
1. Reversing a receipt
2. Refunding a credit
Reverse a receipt
1. Open the Invoice Copies window and highlight the receipt and click Reverse.
Refund credit
1. Go to Reception >> Refund Credit. Fill in the details as necessary and click OK.
2. (Optional) You can print refund advice for the patient if necessary.
See also: Make a correction