Helpdesk

» Perform Medilink Database Full Maintenance

Important | Ensure all Users have closed Medilink

On the Server where the Medilink Database is installed:

» Open the Medilink Legacy Utilities

» Select Users Utility

» Select Clear All

» Close Users Utility

» In the Windows Run dialog type: fsmgmt.msc and click OK

» Select Open Files

» Use Ctrl+C and select Medilink attributed file paths

» Right click and select Close

» Close fsmgmt.msc

» Select Lock and Net File Cleanup

» Select all three check-boxes

» Select Search and Remove

» Wait for the process to finish

» Close Lock and Net File Cleanup

Important | Ensure the Backup Data process is completed at this stage

» Select Backup Data

» The backup process will start and close at completion

Warning | The Table and Information Rebuild process can be destructive - ensure the Backup Data process is completed before running this application

» Select Table and Information Rebuild

» The rebuild process will start and close at completion

Test Medilink on Workstations.

If Medilink exhibits any errors:

Raise ticket with Medilink Helpdesk.