How to Update Medilink Server

Note | Below are instructions for users to apply their own update. If you would like our support team to assist with your update, please make a booking here: https://help.medilink.com.au/support/solutions/articles/11000112805-how-to-book-update

Update Instructions:

(NOTE: Clear User Logins is in the System Tools section in the newer version of MedilinkLauncher.EXE)

Step Instructions:

» How to Update to Medilink

Note | Please login to the Medilink Server as an Administrator to run the initial update, and Disable Anti-Virus software (some such as Trend and Bitdefender will cause issues and can result in incomplete updates)

1. Double click the currently installed Medilink Shortcut located on the Windows desktop

2. Enter Username and Password and select Login

Note | If the Medilink Launcher does not appear, click here to download the Update and Registration Application, run it, and then move to Step 6

3. Select Users located in the User Tools section. If username logons appear select Clear Logons

(NOTE: Clear User Logins is in the System Tools section in the newer version of MedilinkLauncher.EXE)

4. Select Update located in the User Tools section

5. Confirm the Medilink Update is being installed on the Medilink Server and select Yes

6. Select OK to proceed with the Medilink Update

7. Select Next to run the Medilink Update and Registration Setup

8. Select I Agree to accept the Medilink License Agreement

9. The Medilink Update will download

10. The Medilink Update and Registration application will confirm all prerequisites are met during the Medilink Update process

11. Select Next to proceed with the Medilink Update

12. Ensure Server (OR Standalone if you only have 1 computer or a Remote Desktop Server) is defaulted and select Next

13. Ensure Backup Medilink is defaulted and select Next

14. Do not change Advanced Options and select Next

15. Select Next to proceed with the Medilink Update

16. Select Finish to complete the Medilink Update

17. Select Yes to complete the Medilink Update - if errors occurred select No and call Medilink Direct Support on 1300 881 995

18. The Update and Registration application will apply the current up to date Medilink Registration to your Medilink installation

19. Select Close to complete the Medilink Update process

20. To update Medilink on Workstations click https://medilinkdirectsupport.freshdesk.com/support/solutions/articles/1000103743-medilink-update-for-workstations 

Note | If the update appears to be stuck, be aware that dialogs can be hidden behind dialogs - ALT+TAB if necessary