Helpdesk

Make sure it's your label printer and is the appropriate paper size.

Dymo 89mm x 36mm 99012 is very common.

Or you might be printing an A4 sheet of labels from a standard printer, that you feed in to a multipurpose tray.

The size of the labels.

If you have a Dymo you might print 1 x 1, 89mm x 36mm, and 1 at a time. (Sometimes even though your label size might be 89mm x 36mm, it may need to be tweaked a little bit anyway; for instance, try 40mm height).

If you have an A4 sheet you might have 2 x 8, 106mm x 37mm, and you might print a whole sheet of 16 of them, or just 1 at a time.

This is where you tweak position changes. You can use negative numbers. For instance, you might have minus 5mm left, plus 3mm top.