If you send a patient claim that is incorrect, i.e. wrong patient or wrong item etc. and you realise on the same day, you can perform a same day delete on the claim.
Highlight the Appointment then go to the Invoice and then Payment screen, and click Same Day Delete and provide a reason.
This will negate the claim on Medicare's end, i.e. the patient will not receive their rebate if it was fully paid, or a cheque for the provider won't be sent for part or unpaid claims.
Note: this action does not remove the invoice or payment from Medilink - you should manually fix that independently.
