Patient Claim Invoice Cancelled But Prints Lodgement Advice : Helpdesk

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Patient Claim Invoice Cancelled But Prints Lodgement Advice Print

Modified on: Tue, 15 Mar, 2022 at 11:05 AM

We have found a bug that exists in some 2022 R1 versions where a patient claim can be rejected by Medicare and a user is presented with error messages ("Sequence Contains No Elements") and an Invoice Cancelled message, but then a Lodgement Advice prints anyway.

This Lodgement Advice is not valid if you have an Invoice Cancelled error, and should be ignored.

This bug has since been fixed (if you have this error please update).

We apologise for the confusion.

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Patient Claim Invoice Cancelled But Prints Lodgement Advice Print

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