Helpdesk

 If you are changing from 2Hippo to IntelliSMS you will need to update your SMS Module sign-in credentials. 1. Ensure Medilink is running and loc...

This enables this workstation to generate the initial SMS messages, (from a users perspective, this is equivalent to sending the message). This setti...

One PC in the practice should be set to run the SMS system. This is the PC that actually makes the calls over the internet to send and receive messages. ...

This will now run the SMS system in the taskbar notification area. The first time you run it it will automatically prompt you to login, although you can...

This allows a workstation to use the review section. Multiple PCs can have this setting on, (despite the advice under the 'General' section). ...

You can also generate messages automatically via a schedule. This generates messages for all providers at a specific time as designated in the setup dia...

Set up the time that you want to generate these messages. They may be sent any time after generation, so it is unwise to set this to midnight for exampl...

There are a few miscellaneous options. Cancel Expired Part of the Medilink SMS system is that patient's confirm their appointments by te...

Set whether or not you want confirmations for your schedule messages.

Under the 'Message type' section, you can set when you send reminders and when they expire. Please refer to the schedule type for information on...