Bring up the patient on screen


Click Corrections -> Private Invoice -> OK

Type the amount you want to correct it. Potentially you can do either the total amount and start again or just partial - it's up to you.

Click Correction (or Discount/Write-Off/Bad-Debt, etc. as appropriate).

Type a brief reason for the correction. This will be logged along with the date & time and your username.

OK x2


You can also perform Corrections from the Invoice Copies screen however, this is a quick method that fully corrects the remaining amount for the billing (whereas the method above allows for more control).




Alternate method:



Reverse Correction (De-Correct)


In most cases you can (and should) just re-bill it.

Alternatively there is a De-Correct option in Copies. You have to enable it first in File -> General Options -> Allow Reverse Correction & Allow Correction In Copies





See also: Refund a receipt or credit