Helpdesk

Long term users of Medilink may still be using the Family Account type for accounts that really are third parties (organisations). This impacts use of M...

Add a patient 1.  From the Accounting Screen, click Search and type in a surname.  Note | You must search first even when adding a new patient, this...

Removing Patients We are sometimes asked if there is a tool to remove/delete/archive old patients in Medilink. The problem with permanently removing...

1. Bring up the patient you want to remove. Note: it can be helpful to rename the patient you want to remove to something like "John Smith-Remove...

The first thing to understand is that patients and accounts are treated as separate entities ('things') in Medilink. Patient's are pret...

1.  This screen will show if you are creating a new account when attaching a patient to an account. Alternatively, click Reception->Edit Account Detai...

1.  From the Accounting screen, edit the account (Reception>>Edit Account Details) or click on Edit Patient in the left side bar. 2.  Choose the a...

1.  From the Accounting screen, edit the account (Reception>>Edit Account Details) or click on Edit Patient in the left side bar. 2. Click Edit Pa...

In 2017 R2 you can mass export patients by the links you have setup, i.e. Patients.IN or HL7 ADT etc., instructions below: Click Links Menu -> Expo...

1. Creating an account Firstly, you will need to create a third party account. This can be done when you create a new patient or attach an existing pati...