Misc

Backdate Banking For E-Payments
In Medilink 2019 R1 we added an option that would allow ECLIPSE IMCs and Medicare Online Bulk Bills to have their banking backdated based on the ERA / Payme...
Tue, 16 Apr, 2019 at 1:04 PM
Medicare Online Upgrades Nov 2019
In late Nov 2019 you may have received a letter from the Australian Government Department of Human Services titled: "We are upgrading our digital healt...
Tue, 10 Dec, 2019 at 12:45 PM
Coronavirus MBS Items
Update April 16: Added DVA MT88 & MT89 items. Update April 7: Additional items have been added for consultant specialists, psychiatrists, geriatrici...
Thu, 16 Apr, 2020 at 3:10 PM
Printed Form Requirements Suspended Coronavirus
Turn Off Medicare Online Printing Guide: https://help.medilink.com.au/support/solutions/articles/11000084441-turn-off-medicare-online-printing  Update...
Tue, 31 Mar, 2020 at 12:52 PM
Turn Off Medicare Online Printing
There are various places that control Medicare Online printing. To turn them off see below: Go in to File Menu -> Accounting Setup and turn off Print...
Tue, 31 Mar, 2020 at 12:51 PM
9102 Certificate Error
In early March 2022 a number of practices started getting 9102 errors when using Medicare Online (Adaptor+PKI). This is even where certificates are seem...
Tue, 8 Mar, 2022 at 12:42 PM
Stuck On Medicare Online Passphrase
If you are stuck on the Medicare Online Adaptor Passphrase login box you may be able to fix IFF you have a valid certificate in your HIC.PSI certificate...
Fri, 18 Mar, 2022 at 7:54 AM
No 2024 PKI Certificate
If you have no 2024 PKI Certificate in your HIC.PSI when viewing with PSIAPPLET.CPL (and have checked all workstations) you can manually retrieve it from...
Fri, 18 Mar, 2022 at 8:13 AM
Patient Claim Issue April 7 2022
On the morning of April 7th, 2022 we enabled a new version of Medicare Online Web Services that included ECLIPSE. Unfortunately, Medicare had not properl...
Fri, 8 Apr, 2022 at 7:24 AM
2022 Web Services Batches Not Received
If you have batches that you cannot Receive they may have been sent using Medicare Online Web Services before you switched back to the old Medicare Online A...
Fri, 8 Apr, 2022 at 7:30 AM