Helpdesk

Start & Login 3

• Getting Started in DHR - Linking Provider to a User
• Launch & Login
• Configuration System Failed To Initialize

Consultation Notes 5

• Consultation Notes
• Add Health Problem To Consult
• Handwriting Consultation
• Provider Missing
• Consult Notes AutoText

Privacy 4

• Blocking Users from Accessing Clinical
• Set Previous Consultation Notes to Private or Shared
• Allow a Specific User to View Private Consultations
• Make New Consultation Notes Private By Default

Prescribing 18

• Drug Reference / Adding Scripts
• Add Script to Consult
• Print Date of Birth and Age on Scripts
• Prescribing without MIMs
• MIMS Update Download Issue

View all 18

Letters 1

• Letters

Results 6

• Setup Incoming Results
• Results
• Merge Duplicate HL7 Messages
• Multiple Result Items
• Results and Legacy HL7 Processing Module Issue

View all 6

Patient Summary 2

• Patient Summary
• Switching Patients

Attachments 1

• Attachments / Document Management System (DMS)

Communications 1

• Phone Calls

Allergies 1

• Allergies

Requests 1

• Requests

Healthcare Identifiers 4

• Check Provider HI
• Check Patient HI
• NASH SHA-2
• HI / MHR - Keyset Does Not Exist

My Health Record 6

• My Health Record in Medilink
• Access Patient's My Health Record
• Supersede MHR and Upload History
• Upload Prescription to My Health Record
• Upload Specialist Letter to My Health Record

View all 6

NASH Certificates 1

• Action Required Regarding Medicare SHA-1 PKI Certificates